Shipping Policy

SHIPPING POLICY

We will only ship orders to the billing address associated with the purchasing credit/debit card OR the address confirmed on your PayPal account. After your order is fulfilled and packaged, it will be shipped via FedEx Express, USPS or UPS. All packages will require signature confirmation. Orders generally ship Monday through Friday only. Saturday delivery may be available for an additional charge. Sunday and holiday delivery is not available. Multiple items order under a single order may not always ship together. In the case of multiple shipments for an order, you will not be charged any additional shipping fees. 

Orders are processed Monday- Friday. Orders that are placed on weekends and Holidays are processed the next business day. Shipping to Alaska, Hawaii, Guam may be subject to higher shipping fees.

GENERAL SHIPPING INFO

• Please allow 3-5 business days for order processing and verification, and an additional 7-10 business days for domestic delivery.
• We are not responsible for any lost, stolen, or damaged shipments. All shipments are insured and the buyer assumes all responsibilities of claims made with the shipping carrier.
• We cannot and will not change or intercept a package to alter the delivery.
• We will only ship to address provided at checkout.

 

Please send us an email at jmbankjewelers@gmail.com or call

(925) 752-5082 for any concerns or questions.